Privacy Policy
At [Practice Name], we are committed to protecting the privacy and confidentiality of our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our mental health and substance abuse services.
Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, date of birth, address, phone number, email
- Health Information: Diagnosis, treatment plans, progress notes, medication history
- Insurance and Payment Information: Insurance provider, policy number, billing details
- Emergency Contact Information
- Demographic Data: Race, ethnicity, gender, preferred language (if voluntarily provided)
How We Use Your Information
We use your information to:
- Provide therapeutic and clinical services
- Coordinate care with other providers (with consent)
- Process billing and insurance claims
- Comply with legal and regulatory obligations
- Improve service quality and safety
Confidentiality and Disclosure
Your information is confidential and will only be disclosed:
- With your written consent
- When required by law (e.g., court order, mandatory reporting of abuse or threats)
- To prevent serious harm to you or others
- For treatment, payment, and healthcare operations under HIPAA
Your Rights
You have the right to:
- Access and request copies of your records
- Request corrections to your records
- Receive an accounting of disclosures
- Withdraw consent (except where disclosure is required by law)
- File a complaint if you believe your privacy rights have been violated
Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
- Secure electronic health record systems
- Staff training on confidentiality and HIPAA compliance
- Restricted access to sensitive data
Communication Preferences
We may contact you via phone, email, or text for scheduling, reminders, or follow-up. You may opt out or specify your preferred method of communication.
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